The role is for Kensington Corporate Management (S) Pte Ltd (Singapore)
[Your Role & Responsibilities]
- Serve as the first point of contact for all visitors, incoming calls, and general enquiries, delivering professional service
- Greet and assist guests, direct them to meeting rooms, and offer refreshments as required
- Manage meeting room bookings, coordinate meetings, and ensure facilities are properly set up before and after use
- Monitor, replenish, and manage office and pantry supplies, ensuring departments’ operational needs are met without disruption
- Handle incoming and outgoing mail, couriers, packages, document scanning, and distribution in a timely and secure manner
- Maintain a clean, tidy, and professional reception area and shared spaces, coordinating closely with cleaners to uphold hygiene and office standards
- Act as the primary liaison with the landlord and building management on all office premises matters, including maintenance issues, access cards, fire drills, inspections, and compliance requirements
- Coordinate with external vendors and service providers (e.g., cleaners, air-conditioning servicing, pantry suppliers, renewal of admin contract) to ensure seamless daily operations
- Digitise, maintain, and organise all office administration records, invoices, contracts, and correspondence within the shared drive; ensure all documentation and emails are filed accurately, consistently, and in a timely manner, in line with internal guidelines
- Ensure proper handover, continuity of operations, and backup arrangements are in place prior to any planned leave, including proactively updating the group chat on ongoing admin matters
[What We Are Looking For]
[Skills & Experience]
- Minimum 2 years of experience as a receptionist, office administrator, or in a similar administrative support role
- Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)
- Service-oriented with a strong client-centric mindset
- Good verbal and written communication and interpersonal skills
- Ability to work independently, multitask, and prioritise effectively in a fast-paced environment
- Conversational Mandarin required to liaise with Mandarin-speaking cleaner, visitors, vendors, and clients
- Knowledge of Viewpoint software is a plus (not mandatory)
[Working Hours & Attendance Expectations]
- This role requires on-site presence from 9:00 AM to 6:00 PM, with a fixed lunch break from 12:00 PM to 1:00 PM
- Consistent punctuality and attendance during these hours are essential to ensure uninterrupted front-desk coverage and office operations
[Traits]
- Accountable & Professional: Demonstrates ownership of responsibilities, punctuality, reliability, and maintains professional communication with all stakeholders.
- Client-centric: Approaches work with a service mindset, ensuring a positive experience for both internal teams and external visitors.
- Proactive & Adaptable: Takes initiative to improve office administration and front-desk processes, adapts quickly to changes, and resolves issues with minimal supervision.